Privacy Policy

This Privacy Notice was posted on March 1, 2019. It is effective immediately for new users, and from March 1, 2019 for all other users.

  1. Guidance
  2. Cookies and Technologies
  3. Children
  4. Information Security
  5. Collection, Use and Storage of Personal Data
  6. Your Rights
  7. Data processed by Third Party
  8. Changes to this Privacy Statement

 

 

 

  1. Guidance

Thank you for supporting Elephant Store. In order to protect your personal data when you enjoy shopping at Elephant Store, we draw up this privacy policy, which is actually a contract governing your using of our services. 

 

  1. Cookies and Technologies

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience, and for advertising purposes.

This page is designed to help you understand more about these technologies and our use of them on our sites and in our services, applications, and tools. Below is a summary of a few key things you should know about our use of such technologies. You can review the contents of our full User Cookie Notice below.

Our cookies and similar technologies have different functions. They are either necessary for the functioning of our services, help us improve our performance, give you extra functionalities, or help us to serve you relevant and targeted ads. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these technologies if your device allows this. You can manage your cookies and your cookie preferences in your browser or device settings.

Where possible, security measures are set in place to prevent unauthorized access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorized service providers have access to cookie data.

Service providers are companies that help us with various aspects of our business, such as site operations, services, applications, advertisements and tools. We use some authorized service providers to help us to serve you relevant ads on our services and other places on the internet. These service providers may also place cookies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers.

3.Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact us if you become aware that a child under 16 has provided us with personal data.

 

4.Information Security

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. 

 

  1. Collection, Use and Storage of Personal Data

5.1 Definition of personal data.

 

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

 

Here is a description of the types of personal data we may collect and how we may use it:

 

5.2 What Personal Data We Collect

 

Depending on the products and services you choose, we collect different kinds of personal data from or about you.

 

Data you provide

We collect the personal data you provide when you create an account to use our products and services or otherwise interact with us, such as when you fill in account information, contact us, participate in an online survey, use our online help or online chat tool.

 

Data from your terminal equipment

 Photos/ Media/ File

Our app can use files or data stored on your device. If you want to prevent our app from accessing to your phone data, you can reset your permission on your phone. After obtaining your permission, Photos/Media/Files access may include the ability to:

① Read the contents of your USB storage (such as SD card).

② Add contents to your USB storage

③ Format external storage

④ Mount or unmount external storage

Local storage

We may collect and store information (including personal data) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Camera

You can upload photos when you comment by online services. So, we should collect images and other information from your device's camera and photos. For example, you will not be able to upload photos from your camera roll unless we can access your camera or photos by your permission.

Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to website when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

 

 

Data about purchase

 If you make a purchase, we collect personal data in related with the purchase. This data includes your purchase data, such as your mail of PayPal, user name, shipping address and other authentication information, as well as billing, shipping, and contact details.

 

Data about improving our services and products

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

 

5.3 How We Use Your Personal Data

 

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

 

The purposes:

Providing, improving, and developing our products and services

We use your personal data to help us provide, improve, and develop our products and services. This may include using personal data for purposes such as complete shopping process, improving the user’s experiences, data analysis, research, and audits. Such processing is based on your prior express consent or our legitimate interest in offering you products and services. We encourage you to read those rules of privacy policy carefully before participating. If you no longer wish to agree above services we provide, please contact us to opt-out.

 

Communicating with you

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for directly marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us. If you no longer wish to agree above services we provide, please contact us to opt-out.

 

 

Offering and measuring targeted advertisements and services

Subject to your prior express consent, we may use your personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. You are free to choose whether receive promotion information or not. If you no longer wish to agree above services we provide, please send e-mail to us to opt-out or choose “unsubscribe” to opt out in those e-mails.

 

Promoting safety and security

Subject to your prior express consent, we may use some technology measures to protect your personal data for helping verify accounts and user normal activities, as well as to promote data safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

 

5.4 How We Store Your Personal Data

 

We may take technology measures to make sure your personal data record is complete and accurate, such as cookies and similar technologies. And Subject to your prior express consent, we may store our processing record of your personal data for ten years.

 

6.Your Rights

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

  • You have the right to know what personal information we maintain about you
  • We will provide you with a copy of your personal information in a structured, commonly used and machine-readable format on request
  • If your personal information is incorrect or incomplete, you have the right to ask us to update it
  • You have the right to object to our processing of your personal information
  • You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services

 

  1. Data processed by Third Party

Our websites, products and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

 

  1. Changes to this Privacy Statement

From time to time, we may update our Privacy Policy to reflect new or different privacy practices. We will place a notice to our customers when we make material changes to the Privacy Policy. The modification of the Privacy Policy is of great significance to ensure your rights on personal data. Consequently, we sincerely recommend you to check the Privacy Policy available online periodically. Additionally, you are always free to check the Privacy Policy through quick links whenever you need to input your personal data. Simultaneously, we will notify you about the modification by sending a notice to your account. There will be a special quick link in your account to offer the full text of the Privacy Policy.